Ag Communications & Marketing

 

Please fill out this form to submit a problem or enhancement request. By using this form, your request will be entered into a database and tracked along with all other requests. This form ensures that your request is visible and that the correct people will be notified. There are definitions at the bottom of this page to help you understand terms used in this form.

 

Note: All fields below are required to submit.

 

Request Related Definitions

Types:

• Problems
  • Issues with an existing system that may inhibit work or functionality.
• Enhancements
  • Requests to modify or add basic new functionality to an existing system. This type also include routine work for shows and other scheduled events. These tasks usually require a few people's time over a span of days.

Criticality:

• Critical
  • Emergency request that impacts a large amount of people and no work-around is available.
• High
  • Highly visible request that impacts a group of people and a work-around may exist.
• Routine
  • Request can be resolved in the normal course of business.